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If you’d like to try an alternative to classic porcelain, then Tonda is the perfect complement to your home.

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Terms & Conditions

All shipments outside of the territorial limits of the United States of America must be prepaid. All payments must be made by USD to a US bank by credit card or electronic funds and wire transfers.


 

 

International Orders:

Please note:Ā International Orders (any order shipping outside the US), may require documentation to accompany the shipment in order to clear customs. We are not privy to the requirements of the many countries we serve. We ask you to utilize the below UPS Link which provides information based on your country ā€“ including specifics on the required documentation which may be needed to ensure a successful delivery.

 

Please useĀ United StatesĀ as theĀ Origin CountryĀ and select your appropriateĀ Destination Country. TheĀ Commodity Specific StipulationsĀ option contains specific information about medical items and the documentation needed to accompany the instrument into your country.Ā We are happy to comply ā€“ but we must be alerted to the information & documentation needed prior to completing your order.

 

Import and Export Regulations link:Ā Ā http://www.ups.com/ga/CountryRegs?loc=en_US

Thank you for your understanding and cooperation ā€“ please donā€™t hesitate to contactĀ sales@edl-inc.comĀ if you have any questions.

 


Delivery:

All stated delivery dates are estimated to the best of our ability and done in good faith, but cannot be guaranteed. Once the merchandise has left our premises, EDL cannot be responsible for delays in shipments from the carriers.

 


Shipments:

All merchandise is shipped FOB Danville, VA including cost of insurance unless otherwise agreed upon, in writing, prior to shipment.

 


Taxes & Tariffs:

Any sales, excise, use taxes and other taxes or other governmental charges upon production, sale, and/or shipments of the goods sold hereunder, now imposed by any government authority or thereafter becoming effective, shall be paid by the purchaser, to the proper authority. All shipments to NY or VA will have sales tax added to the order unless an exemption certificate is provided.

 


Conditional Pricing:

Orders will be accepted and billed at the price quoted. Quotations not accepted within specified time-frame may be subject to change without notice. Unit prices apply only to the specific quantity and delivery schedule quoted. Any variations in quantity specified and/ or rate of delivery may necessitate a revision in unit and price.

 


Errors in Price:

Prices quoted shall be subject to correction due to typographical or clerical errors.


Cancellation:

Orders are not subject to cancellation except with our written consent and only upon terms that will indemnify us for any and all loss or damage. A minimum restocking charge of 20% will be deducted from all credits issued for merchandise accepted for return depending on the condition and age of item(s) returned.

Claims:

All claims for shortage, damage or material defects, must be made in writing, within 10 days from the date of receipt of merchandise. Otherwise the claim will be forfeited. All claims must specify our invoice or sales order number and date. No merchandise may be returned without our written permission or verbal authorization, and must be given an (RMA) return authorization number.

Under no circumstances shall we be liable for consequential damages. If your package arrives damaged contact EDL immediately and do not throw away any boxes or packaging. You must retain ALL packaging material – both external box and all materials inside – and we must be notified immediately in order to initiate a claim with the shipper. Contact 434.799.0807 immediately.


Purchase Orders:

Any terms or conditions of any customer’s order or another document that is in addition to or inconsistent with our company’s terms and conditions hereof, shall not be binding on our company and shall not apply to the sale.

 


Purchase Order Changes:

Changes, arrangements, or understandings not written into the quotation or acknowledgment shall not be binding to EDL and will not apply to the original sale.

 


Blanket Orders:

Please call our customer service team at 800.342.5335 to discuss blanket orders.

Customer subject to all attorney & collection fees.


Routing:

Routing may be changed due to weight or size limitations and where experience dictates that the best interest of the customer is served in having the shipment arrive in good condition. UPS is the standard carrier for EDL shipments and will be used unless another carrier is specified at the time of order.

 


Payments:

If, in the judgment of EDL, the financial condition of the purchaser at any time does not justify continuance of production or shipment on the terms of payment specified, EDL may require full or partial payment in advance.

 


Customer’s Property:

Customer’s property retained in our plant is exclusively for the customer’s account and at the customer’s risk. Any property not claimed within 60 days becomes the property of EDL

Labor Standards:

EDL certifies that all merchandise produced is in compliance with all applicable requirements of sections 6, 7, and 12 of the Fair Labor Standards Act as amended and of regulations and orders of under section 14, thereof. EDL is an equal opportunity employer in compliance with Executive Order no. 11246 as amended.

Download a printable copy of Terms and Conditions.

Terms & Conditions

If you have additional questions please contact us at 1.800.342.5335 or email: sales@edl-inc.com.